Our Terms and Conditions are as follows:
TERMS AND CONDITIONS
AND PRIVACY POLICY
1. Definitions
1.1 Client means person,
firm or company that purchases or agrees to purchase goods
or services from thecompany.
1.2 Company means SiteStop.co.uk.
1.3 Goods or Services
means the item supplied by the company as specified on
the order form.
1.4 Contract means a
contract for the supply of goods and services by SiteStop.co.uk.
2. Terms & Conditions
2.1 These terms and
conditions apply to all contracts for the sale and supply
of goods and services by SiteStop.co.uk to the exclusion
of all other terms and conditions which the client may
purport to apply.
2.2 By completing the
order form, orders by the mode of telephone or logging
into your account/ uploading files the client will be
deemed to have accepted and agreed to these terms and
conditions.
2.3 Any variation of
the terms and conditions shall be inapplicable unless
agreed in writing by the company.
2.4 We the company reserve
the right to amend and update these terms and conditions
at anytime without notice.
3. Supply
3.1 The company agrees
to provide the service to the client to the extent described
in the client agreement from and according to the terms
and conditions of this contract. The service level shall
be deemed incorporated in to this contract.
3.2 If the client's
bandwidth or processor usage reaches the point where it
has an adverse affect on other clients we the company
reserve the right to disable services until you can reduce
your usage.
3.3 Each account includes
a set amount of bandwidth, if you use more than this amount
then you agree to pay for this bandwidth at a the rate
of £8 per 1Gb of usage.
3.4 The company cannot
guarantee any level of service, although any problems
will be solved as soon as possible.
4. Price & Payment
4.1 Payment by the client
will be either on a monthly or yearly basis.
4.2 Payment is due each
anniversary month or year following the date the account
was established. Clients will automatically be charged
again at the end of their period unless closure notification
has already been given.
4.3 Payment on a monthly
basis will be by credit card.
4.4 The company reserves
the right to vary the amount payable (monthly or yearly)
from time to time, however we will give you 30 days prior
written notice of any such variation.
4.5 We do not offer
any form of credit to clients.
4.6 If the client's
service or account is activated before payment is made
then payment must be sent in full.
4.7 The company has
no obligation to carry out any work until full payment
in advance has been received in clear funds.
4.8 All web hosting
accounts come with a 60 day money back guarantee from
date of purchase, less a 10% administration fee. To claim
you must within 60 days from date of purchase. You must
request a cancellation and refund by sending an email
to accounts@sitestop.co.uk. Renewal orders of existing
accounts are not covered by this guarantee.
5. Termination
5.1 The initial term
of this contract shall be the period described in the
above and shall commence on the date of acceptance by
the client. Thereafter the contract will continue on a
monthly or yearly basis unless terminated according to
the provisions below.
5.2 All account cancellations
must be requested via email with at least 7 days notice.
Notifications must include user name, principal contract
name. Third party cancellations are not accepted.
5.3 We the company reserve
the right to cancel your account at anytime without notice.
5.4 If your account
is closed under 6.0, all files will be deleted.
5.5 Any attempt to use
the Control Panel for purposes other than its intended
use will result in your account being. terminated.
5.6 Any improper use
by the client under any sections under 6.0 may result
in immediate termination of the Company's service.
5.7 If a client has
ordered a service on an annual subscription the company
expect the client to commit for this period of time. If
the client cancels their account within this service period,
we the company will not make any refunds for any unused
portions of the client's account. Whilst the company does
not offer refunds the client have no obligation to continue
using our service.
6. Improper Use
6.1 The company's service
may only be used for lawful purposes by the client.
6.2 Any breach of terms
shall be deemed a material breach of this contract and
shall entitle the company to terminate the contract irrelevant
whether the client is aware of the content of any material
so transmitted or not.
6.3 We the company do
not allow warez, File distribution/streaming websites
for example a website distributing movies/music, software
or MP3's, file backup storage, free hosting providers,
Hosting banners or graphics or cgi scripts for other websites,
Storing pages/files/data as a repository for other websites,
porn sites or IRC Bots.
6.4 Clients may not
store more data in their account than their allotted quota.
6.5 Your account should
use no more than 10% of the servers resources which may
have a detrimental effect on other customers.
6.6 Clients must not
participate in any form of unsolicited bulk e-mailing
or spam.
6.7 Your web space may
only be used for hosting web sites and files to be used
with your web sites.
6.8 Clients may not
run server processes, such as talkers or IRC Bots from
their login account.
6.9 Clients may not
use FTP usage for webcam broadcasting purposes.
6.10 Any breach of the
above provisions may result in an immediate withdraw of
service provided by the company, warnings will be given
first if posible to allow you to remove banned content.
7. Company's Liability
7.1 In no circumstances
whatsoever will the company be liable for economic, indirect
or consequential loss arising from delays or service interruptions
or data loss.
7.2 The company will
not be responsible for loss occasioned by computer viruses,
whether introduced by the Company's software or otherwise.
7.3 We the company reserve
the right to remove material deemed inappropriate from
your web pages, without prior notice. SiteStop.co.uk do
not allow Warez, Illegal MP3 websites, porn on their servers.
7.4 We the company shall
not be held liable for any loss or damage caused by the
use, misuse, unavailability or removal of services.
7.5 Whilst the company
shall expeditiously seek domain registration, the company
shall not be liable in the event of the domain having
been registered by some other person by the time the company
seeks registration in which event a full refund will be
paid to the client without any other liability on the
part of the company for loss by the client.
7.6 We the company shall
not be held liable for any loss or damage caused by the
use, misuse, unavailability or removal of services.
8. Client's Liability
8.1 It is the client's
responsibility to carry out computer virus precautions.
8.2 Data stored on our
servers is backed up. It is the responsibility of the
client to keep independent backup files of important data.
We the company cannot be held responsible for any loss
incurred from the client's inability to backup any files.
8.3 Telnet shell accounts
are made available for editing and setting up your website.
It is not a development platform for issues unrelated
to your website.
8.4 Clients must not
leave their home directory at anytime
8.5 Clients must not
attempt to gain the privileges of another user.
8.6 Any interference
with the following files will result in your telnet access
being removed -.bash_history - .bash_logout - .bash_profile
- .bashvc
8.7 Clients may have
commercial use of web and ftp space. This privilege must
not be abused. If the company believes that this or any
other facilities have been abused by the client, this
will result in an immediate termination of their account.
8.8 Clients will be
responsible for the content of their page/s including
obtaining the legal permission for any works they include
and ensuring that the contents of their page/s do not
violate UK or any other laws that are applicable.
8.9 The clients will
be responsible for and accept responsibility for any defamatory,
confidential, secret or other proprietary material available
via their page/s
8.10 When seeking domain
registration, the client will be responsible when placing
an order to ensure that the domain has not been registered
by some other person.
9. Password Security
9.1 The client will
be given a login account, which is for personal use only.
Clients must not divulge their password to any other people.
9.2 The client shall
take reasonable precautions to ensure that it is not discovered
by other people.
9.3 The company reserves
the right to change the password in the event of any suspected
security breach.
10. Privacy Policy
10.1 We may disclose
your information to trusted third party companies to better
our services to you.
10.2 We may use your
name, web sites or other information relating to you to
publicise our services such as for testimonials.
10.3 You can choose
not to share any of your information by contacting us
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